I had a question about which course was the right course for me and both times, the staff was very helpful. I wasn’t sure if I’d like the online course version since I’ve only ever done it in the classroom before but after getting stuck in another state due to airline cancellations, it was great to be able to do the coursework while waiting for my rescheduled flight then take the skills test when I got back. Otherwise, I would not have been able to start my new job on time. The coursework site is not the most mobile friendly but it is doable! I’m sure it’s much easier on a laptop. It is well paced and informative and I felt prepared for my skills test. It was nice being in a room alone to be able to do it without feeling like you look ridiculous. The skills test was helpful and gave live feedback. The screen could be distracting at times since it shows a live metronome and I would begin to lose pace, but then I would redo it making sure to just be looking down at the manikin instead and it was way better (& more realistic!). Definitely recommend this to anyone needing certified and I am glad I was able to get this done down the street and a time convenient for me.